Booking Methods-
Methods for making reservations or Payment options explained
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Credit Card |
EFTPOS |
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Credit Card via phone/fax on (618) 97 557579.
You can also
Contact Us for Phone Booking
We accept - Visa, MC, Amex, Diners, JBC, Travellers cheques & cash
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Now EFTPOS to
(0011 618) 97 557579 (sorry no cash out facility)
Online credit card facilities coming soon
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Cheque - Money Order
(Note to pay by money order, payments must be paid in full) |
Direct Deposit
- Electronic funds transfer is available now - email for details
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post to:
Yelverton Brook Eco Spa Retreat
C/O Post Office Carbunup River WA 6280.
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A receipt, map & brochure is then posted for confirmation. |
Booking Information: Terms and Conditions of Stay
One nights accommodation is required as a deposit upon booking.
Minimum booking conditions for weekends is 2 nights
Minimum booking conditions for long weekends is 3 nights
Minimum booking conditions for Easter is 4 nights
Minimum booking conditions for Christmas to New Year is 4 nights
(Please note no departure/arrivals is allowed on Jan 1st it must be a check-out on the 2nd of Jan and no check-out or check-in on Christmas Day.)
Note - all Long Weekend, Easter & Xmas bookings must be paid in full two weeks prior to arrival.
Cancellation Policy-
A deposit of 1 nights accommodation is required to confirm your booking within 7 days of booking or your booking may be cancelled. Your deposit will be refunded minus a cancellation fee of $30 if received in writing 14 days prior to arrival. You will forfeit your deposit if cancelled closer than 14 days. If cancelled 7 days prior to arrival date you will be liable for the total cost of your booking. However, if we can re-book the said dates you will only be required to pay the cancellation fee. (Note - All xmas holiday bookings must be paid two weeks prior to arrival)
Cleaning Policy -
If a chalet is left in an excessive dirty state above normal cleaning you will be charged for the extra cleaning, eg: dirty dishes etc.
Any damage to the chalets will be charged for.
Late departures -
If cleaners are kept waiting after 10.30am on your departure morning you will be charged $25 per hour unless prior arrangements have been made with Yelverton Brook.
Late check-out may be avaliable @ $25 per hour after 10am depending on bookings, prior arrangements are essential.
Check-in is after 2pm, Departure by 10am unless by prior arrangement.
Other Conditions & Extras -
No pets are allowed.
Chalets are non-smoking but a smokers pot is provided on the patio area.
Pre-paid vouchers can be arranged for special occasions.
(Please note no departure/arrivals is allowed on Jan 1st. You must check-out on the 2nd of Jan and no check-out or check-in on Christmas Day.)